Tom Prowda
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- Joined
- Aug 6, 2021
- Messages
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About 18 months ago I purchased a Topping DX-7s DAC/headphone amp that I've been using in my audio system. I've been greatly pleased with the performance....until 2 months ago when the unit started to distort heavily on both my USB and coax digital sources. Communication with Topping has been challenging, sometimes taking up to a week to respond to any inquiries. There is no US service for these units so after me badgering them several times, they very reluctantly gave me a shipping address in China, which I have to pay shipping both ways, in addition to a wait of several months to get it checked out and repaired.
I've started to hear and see rumblings that Topping has a high failure rate and I'm wondering if this is true. If so, it's very disappointing, as their products get such great ratings for very high performance and sound quality at very affordable prices, and I've been VERY highly satisfied with the performance, up to now.
I'm searching for an alternative to use while I wait for them to fix my unit, and to have as a backup incase of any future problems. The headphone amp part is not much concern to me, but I do need any replacement to have both USB and coax digital inputs, as I have a DVD player I use as a transport for playing the huge CD collection I still have.
Any advice is much appreciated, thanks in advance!
Tom Prowda
I've started to hear and see rumblings that Topping has a high failure rate and I'm wondering if this is true. If so, it's very disappointing, as their products get such great ratings for very high performance and sound quality at very affordable prices, and I've been VERY highly satisfied with the performance, up to now.
I'm searching for an alternative to use while I wait for them to fix my unit, and to have as a backup incase of any future problems. The headphone amp part is not much concern to me, but I do need any replacement to have both USB and coax digital inputs, as I have a DVD player I use as a transport for playing the huge CD collection I still have.
Any advice is much appreciated, thanks in advance!
Tom Prowda