I recently emailed customer service for the manufacturer of my speakers (polk) requesting the frequency response data. I explained I wanted to use it so I could apply equalization to get my preferred response. I provided the speaker serial numbers as well.
Their polite response was:
"Unfortunately, the frequency response graph data, the spinorama data, and the anechoic chamber data is not something that we can give out to consumers. We apologize for the inconvenience."
my question is why? Is it intellectual property or trade secret that could be used by competitors? Anyone have any insight as to why this is not freely available to customers?
Their polite response was:
"Unfortunately, the frequency response graph data, the spinorama data, and the anechoic chamber data is not something that we can give out to consumers. We apologize for the inconvenience."
my question is why? Is it intellectual property or trade secret that could be used by competitors? Anyone have any insight as to why this is not freely available to customers?