MAB
Major Contributor
I shipped mine back to Shenzhen Audio for $85 USD. It apparently got lost, either in the mail or by the fairly incompetent people at Shenzhen Audio. They ran me in circles, and have stopped replying. Gotta say, their responses were way more frustrating than their silence. Got to be the most passive aggressive customer service of all time. Asking me to mark it as an ‘earphone with value less than $80’ like a bunch of tax-dodgers with no plan on how to accept a return. And using the ‘cheerful voice’ tactic while swindling me. I hope to never see the amp again. Even more to never have to talk to Shenzhen Audio customer service again.
There has been lots of discussion about the technical issues with the amp. The biggest problem is the customer service and the inability to correctly respond to this product’s issues.
I do want my money back. Cost plus the shipping fee.
There has been lots of discussion about the technical issues with the amp. The biggest problem is the customer service and the inability to correctly respond to this product’s issues.
I do want my money back. Cost plus the shipping fee.