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March Audio Sointuva AWG Bookshelf Speaker Review by ERIN's Audio Corner

Matias

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Ouch, this is painful to see. Hopefully the chassis will get replaced soon.
 

janbth

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It's nice to see my speakers here.

If it helps, I'm writing my first reply after signing up.

I ordered these speakers on 5/8/22 from March Audio. Here are the notes I requested when I placed the order.

"RAL 5011, steel blue matte painted front panel finish with Wandoo wood enclosure like D&D C8 enclosure.(the waveguide can be black)"

These speakers are beautiful to look at and have great measurement data, but I had a some of issues with the opened binding posts and HOD(High-Order Distortion) when I first received them.
Since then, the speaker has been used primarily behind a soundscreen, with the exception of once a year when it was allowed to come out of the soundscreen to oil the wooden enclosure.

I recently took it out for oiling and discovered that the wooden enclosure was cracking, so I stopped using these speakers.
I will be contacting the manufacturer to resolve this issue as soon as possible.

Photo 1. Cracked speakers
Photo 2. My soundscreen environment
Photo 3. Sointuva after oiling last winter
That’s one serious crack! Please keep us informed.
 

restorer-john

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I've followed up earlier today, but at this point I'm not expecting much.

Just call March Audio? (check the time/day from wherever you are so you don't wake him in the middle of the night)

1714168570617.png
 

restorer-john

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I recently took it out for oiling and discovered that the wooden enclosure was cracking, so I stopped using these speakers.
I will be contacting the manufacturer to resolve this issue as soon as possible.

See here:



Make sure you keep this thread updated.
 

Waddles

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Just call March Audio? (check the time/day from wherever you are so you don't wake him in the middle of the night)

View attachment 366042
I have done, a few times.
I sent the original email on the 10th of April. A few days later I left a message on the phone number on the website. I've heard nothing but silence.
I always just get the answering machine, and yeah, I left a message but didn't hear back. First call was two weeks ago now.
 

Waddles

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I got a fairly prompt reply to the follow up. I have to assume my original messages got lost somehow? Hard to say, but all seems fine now.
 
OP
Penelinfi

Penelinfi

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I got a fairly prompt reply to the follow up. I have to assume my original messages got lost somehow? Hard to say, but all seems fine now.
Maybe he was busy with something? Recently he replied to a couple of forum posts too.
 

YSC

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I got a fairly prompt reply to the follow up. I have to assume my original messages got lost somehow? Hard to say, but all seems fine now.
or maybe it's now on the web.. ok, I am going into conspirency theory.

I personally believe that they are investigating potential cause or what to do to improve in case this is not a isolated issue, much like will it fail vs when will it fail type of issue. I personally appreciate real wood but these known troubles of real wood enclosure is really a pain in the butt.
 

Matias

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It's nice to see my speakers here.

If it helps, I'm writing my first reply after signing up.

I ordered these speakers on 5/8/22 from March Audio. Here are the notes I requested when I placed the order.

"RAL 5011, steel blue matte painted front panel finish with Wandoo wood enclosure like D&D C8 enclosure.(the waveguide can be black)"

These speakers are beautiful to look at and have great measurement data, but I had a some of issues with the opened binding posts and HOD(High-Order Distortion) when I first received them.
Since then, the speaker has been used primarily behind a soundscreen, with the exception of once a year when it was allowed to come out of the soundscreen to oil the wooden enclosure.

I recently took it out for oiling and discovered that the wooden enclosure was cracking, so I stopped using these speakers.
I will be contacting the manufacturer to resolve this issue as soon as possible.

Photo 1. Cracked speakers
Photo 2. My soundscreen environment
Photo 3. Sointuva after oiling last winter
Have you contacted March Audio to solve your issue? It is very uncommon for these to crack.
 

Sokel

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See here:



Make sure you keep this thread updated.
And they cracked in the exact way @bluefuzz predicted here.
We have to listen to experience more than we do I think.
 

bluefuzz

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And they cracked in the exact way @bluefuzz predicted here.
We have to listen to experience more than we do I think.

I don't know how many speakers of this type March Audio has sold – I have a feeling they have been quite successful – if this is the first example that has cracked then perhaps the problem isn't as bad as I predicted. The cracked baffle looks to have a rather gnarly grain pattern which is often likely to be unstable. It's always the prettiest pieces of wood that crack the first ...

It would be interesting to know the humidity profile of where the owner used these speakers compared to where they were built. For guitars it's generally recommended to build (or at least do any cross grain glueing) at a relative humidity of ~40%. This is roughly in the middle of typical indoor humidity which can vary from 80% or more in a warm wet summer to 20% or less in a centrally heated home in winter.
 

YSC

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I don't know how many speakers of this type March Audio has sold – I have a feeling they have been quite successful – if this is the first example that has cracked then perhaps the problem isn't as bad as I predicted. The cracked baffle looks to have a rather gnarly grain pattern which is often likely to be unstable. It's always the prettiest pieces of wood that crack the first ...

It would be interesting to know the humidity profile of where the owner used these speakers compared to where they were built. For guitars it's generally recommended to build (or at least do any cross grain glueing) at a relative humidity of ~40%. This is roughly in the middle of typical indoor humidity which can vary from 80% or more in a warm wet summer to 20% or less in a centrally heated home in winter.
I would bet the numbers of unit sold isn’t that great as it’s pretty new, and the variance in wood grain, type of wood used are more distributed. Plus it’s fairly new speaker to really test the longevity. Overall I bet it won’t be that widespread but is an inevitable risk to some “lucky” customers
 
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