Well Gee Golly! Something's afoot (not an anatomy analogy). All the informative posts are gone that diagnose the actual problem, but he's going to do a crossover upgrade you can build yourself that will cost as much a a well designed speaker in the first place. He won't give you the values or fix all the defective products he sold, so only he can profit again from his errors. Car manufacturers should take note. It's a brilliant strategy. Design a defect and then charge you to fix it. Great guy. I wish we could get ahold of one, test it again and design a fix and offer up the knowhow for free.
And don't worry, his crossover has fixed the 'floor bounce' issue:
That guy is a swell guy. Just ignore the fact that the floor reflection will change at every distance....
And don't forget that he's smarter than Amir...
I wonder if that 'possible cap failure' and 'incorrect wiring' had something to do with the 'floor reflection' problem. Hmmm, this is all too complex for the minds at ASR to sort out I'm afraid. Only the guy who created this calamity can right the course (for a small fee of course).
It's hard to imagine the mental gymnastics you have to do to fall for this guy's rhetoric.