How do I go about getting help troubleshooting my unit? My left channel spontaneously died (no output out of Left RCA or Left XLR, Right RCA & XLR still work. Was working fine before; restarted LA-QXD1 and PC, no go. Using an Aukey 5V 2.4A charger (dual port, but only the unit is plugged into it), USB C Cable that was supplied with the unit. I tried sending an email to
[email protected] earlier this week, no response. Is that the same as
@Sophia Ann ?
I purchased this more than 30 days ago. I do NOT want to deal with the person I bought it on Amazon(.com); I am in Canada, was not available in Canada directly and they charged me for customs and brokerage, and that I was forced to pay again from the shipper and they just refused to answer me or refund me.